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Terms and Conditions
 

By using Alphawebs.co.uk to create and/or maintain a website, you will at all times act as an Agent of Alphawebs (including updating as a site author), and agree to abide by the following terms and conditions:

Ownership

Alphawebs.co.uk shall own all websites created and maintained either by Alphawebs or any Agent of Alphawebs, including (but not restricted to) the domain names of such websites.

Content

All services provided by Alphawebs.co.uk may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any International laws is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, and material protected by trade secret and other statute.

The client to our service agrees to indemnify and hold harmless Alphawebs.co.uk from any claims resulting from the use of the service which damages the client / subscriber or any other party.

Pornography and sex-related material is prohibited on all Alphawebs.co.uk packages. This also includes sites that link to such content.

If you are unsure as to whether your site is in violation of any of the above then please contact us directly.

Alphawebs.co.uk will be the sole arbiter in determining violations of this provision. Our decision will be deemed final and no other course of action can be taken to appeal our decision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to the servers on which Alphawebs.co.uk packages are hosted or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links: Pirated software, Pornography and sex-related material, Violations of Copyrights, Hacker programs or archives, Warez sites and Hate propaganda.

Alphawebs.co.uk will be the sole arbiter as to what constitutes a violation of this provision. Our decision will be deemed final and no other course of action can be taken to appeal our decision.

MP3 and other music files

We strictly prohibit the storage or distribution of MP3 files containing copyrighted music. You may freely distribute MP3 files of music you have created.

Virus Scanning

Some of our packages include virus scanning. If you have ordered a service that includes this feature your incoming mail will be scanned for viruses and reject any e-mail which appears to contain one.

However, we cannot guarantee to remove all viruses all of the time. For example, viruses hidden within certain types of attachment may not be detected. Viruses in e-mails forwarded from other domains may not trigger the virus scan as it goes through the mail transport agent. You should still have an anti virus program running on your own computer because it can check your whole system, not just your e-mails.

Alphawebs.co.uk will not be held liable for any damage caused by viruses received through e-mails received via your website.

Unsolicited Commercial E-mail (SPAM)

Spamming, or the sending of unsolicited email, from an Alphawebs.co.uk package or using an e-mail address or domain that is maintained on a server hosting Alphawebs.co.uk packages is STRICTLY prohibited. As delegated by our upstream providers, any sites found to be using spam or selling of spam related software or bulk e-mail content will be closed immediately and without prior notification.

Alphawebs.co.uk will be the sole arbiter as to what constitutes a violation of this provision. Our decision will be deemed final and no other course of action can be taken to appeal our decision.

DNS delegation

All domain names remain the property of Alphawebs.co.uk or its upstream providers and are provided according to ARIN and RIPE rules and only when required for technical reasons.

Billing

The billing procedure is very simple. The initial setup and hosting of the website is charged directly to you and should be paid by cheque. Updates are free for a period of one calendar month following the initial order. Further to one month charges due are made as notified via the www.alphawebs.co.uk website.

Refunds

Should you become unsatisfied with our services within the first 30 days of placing your order, Alphawebs.co.uk will refund your hosting fee and cancel the agreement. You shall then have no further claim against us.

Cancellation Refunds

We DO NOT refund partial monthly or annual hosting fees for accounts cancelled after 30 days from the date of activation. For example, if you cancel an annual account after 6 months you will not get a refund of 6 months hosting fees.

Accounts will be closed the same day, we do not schedule closures for the end of the current months hosting. Accounts are only be considered cancelled once we have conformed by e-mail that we have cancelled it for you. If you have not received conformation from us it means your account is still open and you will be billed for all services provided until we have given such confirmation.

Alphawebs.co.uk will not be held liable for the non arrival of your request to cancel an account. It is your responsibility to ensure that you have received confirmation of the account closure from us.

When an account is cancelled, all of its files are deleted and are not recoverable.

Correspondence

In the event of written notification of account termination being sent by Alphawebs.co.uk to a customer, any such communication sent by normal post shall be considered received by the customer.

Server Abuse

Any attempt to undermine or cause harm to a server hosting Alphawebs.co.uk packages, or customer of Alphawebs.co.uk is strictly prohibited. Offenders will be prosecuted to the fullest extent of the law.

Domain name registration

Alphawebs.co.uk does register domain names. Domain names registered for use with web hosting accounts provided by Alphawebs.co.uk are registered in Alphawebs.co.uk webmaster’s name.

Domain name registration fees are not refundable. It is the customer’s responsibility to ensure that all names are spelled correctly prior to ordering domain names.

Limits of support

Customers are responsible for agreeing the design of their own web sites. We do not provide advice or support for any programming languages like cgi, php or asp. Currently Alphawebs.co.uk does not support any financial transactions on websites (eg PayPal etc)

Refusal of Service

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Transfer of editing to customer

If Alphawebs.co.uk hands over the editing of the website to the customer, then the customer assumes ALL responsibility for the content of the website, AND any legal actions arising from the content. Alphawebs.co.uk shall not accept any responsibility whatsoever for the content of your website nor any legal claims made over its content.

The customer shall still be responsible for payment of the following charges where applicable: Hosting costs, Domain name renewal costs, Additional email addresses, Search engine optimisation, Site Statistics, and any other work completed by Alphawebs.co.uk for or on behalf of the customer.

Charges

i) Travelling Expenses. Current charges are 45p/mile for travelling expenses. Distances are calculated using quickest route distance to the nearest mile on www.theaa.com using start and end postcodes.

ii) Hourly Rate. The current hourly rate for working on an existing client website is £30 per hour, Minimum ½ hour pro rata, then in increments of ¼ hour pro rata.


Limitation of liability

Your use of Alphawebs.co.uk’s services is at your sole risk. All Alphawebs.co.uk services are provided on an "AS IS" basis WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, CONSTRUCTIVE, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties, so this exclusion may not apply to you in full.

Alphawebs.co.uk makes no guarantee of availability of service and reserves the right to change, withdraw, suspend, or discontinue any functionality or feature of the Alphawebs.co.uk service.

IN NO EVENT WILL ALPHAWEBS.CO.UK BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE ALPHAWEBS.CO.UK’s SERVICES OR ANY CONTENT THEREON. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY, WHETHER FOR BREACH OF CONTRACT, OR OTHERWISE, CAUSED BY ANY FAILURE OF PERFORMANCE; ERROR; OMISSION; INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; FILE CORRUPTION; COMMUNICATION-LINE FAILURE; NETWORK OR SYSTEM OUTAGE; OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD.

The formation, construction and interpretation of this agreement shall be controlled by the laws of England and Wales. The U.N. Convention of Contracts for the International Sale of Goods is expressly excluded from any interpretation of this Agreement.

Any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales (which is where Alphawebs.co.uk is domiciled), and the parties agree to submit to the personal and exclusive jurisdiction and venue of these courts.

Alphawebs.co.uk reserves the right to change or amend these Terms of Service at any time without prior notice. By submitting your order to Alphawebs.co.uk, you signify your agreement to these Terms of Service.

If you do not agree to these Terms, then please do not submit an order!

Any order placed with us is your electronic signature of your acceptance of our terms and conditions as laid out in this document.

      Last Updated:  16 November 2011                                                                                      © Alphawebs.co.uk 2011